Utility billing operator

Hypothetical scenario. The company does not exist, and every figure below is an input chosen to demonstrate the model, not a measurement of any real firm.

Meter data, billing, collections and complaint handling are the whole business, and agents do them. More than a third of revenue is attributable. The scenario is small in absolute terms and large in proportion, the profile of a regulated operator whose regulator could set the rate directly.

Scenario inputs